Yacht crew can now use WhatsApp to contact International Seafarers’ Welfare and Assistance Network (ISWAN)’s free, international helpline Yacht Crew Help for 24-hour help and support.
So far in 2022, ISWAN’s helpline for yacht crew has handled over 100 cases involving issues such as bullying and harassment, unpaid wages and mental health support.
Georgia Allen, project and relationships manager at ISWAN, commented, “Yacht crew should be able to access support when they need it as easily as possible, wherever they are in the world.”
Yacht Crew Help is free, confidential and operates 24 hours a day, all year round. Alongside the new WhatsApp channel, yacht crew who have a question or problem or need someone to talk to can also contact ISWAN’s experienced helpline team via telephone, e-mail and live chat.
Allen continued, “WhatsApp is the second most popular channel for seafarers getting in touch with our core helpline, SeafarerHelp, and we hope that offering this convenient contact method on Yacht Crew Help will be helpful to yacht crew who prefer using messaging apps for communication.”
For more information, visit ISWAN.
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