Seven reasons on board conflict is your problem

The Crew Coach has recently published an article outlining seven reasons "why on board conflict between crew can be your problem". 

Put a bunch of people together in a confined space for days and weeks on end, work them to breaking point then push them to do even more, and conflict is almost inevitable at some point. The trick is to know how to deal with it swiftly and efficiently so it can be nipped in the bud.

The below is a summary of the Crew Coach's article.

1. Conflict severely impacts productivity
Miserable crew don’t work as hard as happy crew and they make more mistakes. Having happy crew isn’t just ‘nice’, it’s essential for the smooth operation of your vessel and for everyone onboard to achieve your shared aims of a successful season with happy guests and owners.

2. High crew turnover reflects badly on you
As unfair as it seems, a flurry of crew leaving or serial crew turnover in certain positions is ultimately going to lead to the finger being pointed squarely at you. Crew turnover costs time and money, and causes people to doubt your abilities as a leader.

3. Conflict avoidance looks weak
Nothing undermines authority faster than sticking your head in the sand when it comes to conflict onboard. If you don’t you send an unconscious message that people can get away with bad behaviour, which will only result in more and worse conflict.

4. People are looking to you for solutions
As a leader you are expected to have more experience than those you manage, primarily to be able to lead them out of situations they are unable to find a way out of themselves.

5. It’s more efficient to keep your team
(Otherwise known as ‘better the devil you know). Obviously if you have a real troublemaker onboard and have tried your best to turn them around without success, it is better to replace that person than allow their attitude to poison the rest of your crew. However if you do have the opportunity to salvage the situation it will save you all the time and bother of having to find, interview, select and then train a new crew member, especially in the height of the season.

6. Conflict kills discretionary effort
Yachting requires us to go ‘above and beyond’ a lot of the time. The trouble is, conflict interferes with people’s thinking, making it difficult for them to concentrate on what they are supposed to be doing, and spending valuable energy worrying about the conflict instead.

7. Unresolved conflict festers & escalates
Conflict rots teams faster than a mouldy apple lurking at the bottom of the fruit bowl and spreads faster than chicken pox. You really need to know how to act fast and efficiently to wipe it out before it has a chance to infect others.

The full article can be read here.

For more information on The Crew Coach visit www.thecrewcoach.com


Yachting News
June 17, 2022
Tried & Tested: Best Water Toys 2022
Tried & Tested: Best Water Toys 2022

In our 2022 Tried & Tested, yacht toy specialist EAMS and a group of captains and crew review a selection of the very best luxury water toys on the market. Find out which toy was crowned the winner...

By Hannah Rankine
March 12, 2021
Tried & Tested: Best Yacht Crew Polo Shirts
Tried & Tested: Best Yacht Crew Polo Shirts

In this Tried & Tested, clothing specialist Sea Design conducts a review into the best yacht crew polo shirts on the market. Which garment comes out on top when put to the test? Find out the number one option...

By Nathan Bees
January 21, 2021
Tried & Tested: Best Yacht Cleaning Products
Tried & Tested: Best Yacht Cleaning Products

In this Tried & Tested, yacht cleaning expert Marine 16 Ltd and cleaning expert Judith Shaw rate and review some of the best cleaning products available to buy. Find out which product was crowned the best following rigorous testing.

By Yachting Pages
Full steam ahead for Superyacht Cup Palma

Europe’s longest-running superyacht regatta Superyacht Cup Palma is well and truly underway with another day of sparklin...

By Hannah Rankine
July 01, 2022
Full steam ahead for Superyacht Cup Palma
Monaco Yacht Show launches new themed exhibition ‘Adventure Area’

Monaco Yacht Show (MYS) has launched a new themed exhibition known as Adventure Area, dedicated to adventure, exploratio...

By Annabelle Fox
July 01, 2022
Monaco Yacht Show launches new themed exhibition ‘Adventure Area’

Finished reading? Now find your perfect supplier.

Search our industry-leading directory for over 20,000 superyacht suppliers, providers and marinas.

Search now