1451 Old Griffin Rd., Dania Beach, FL, Florida 33004, USA

Thunderboat Marine Service Center

1451 Old Griffin Rd., Dania Beach, FL, Florida 33004, USA

Reviews

Keith
September 20, 2017
Lil Nauti , 20-30 , Owner
Reply
The ignition switch was fine when I brought my boat to Thunderboat. It was their staff that admittedly broke it. Granted they repaired what they did. However they failed to repair the ripped cushion the caused. They also took over 3 months to remove a stain from the boat that they caused when fueling my boat had to ask several times. Also had to call several times to get refunded on consistent over charges. And no, they are not less expensive. Harbourtowne is just down the channel, less expensive after Thunderboat's rate increase, much closer to the intracoastal and does not charge me 50/day just to have my own mechanic come out, they are a REAL marina. Stsy away from Thundrbost, poorly run. Not to mention their staff has attitude.
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Keith
September 14, 2017
Lil Nauti , 20-30 , Owner
2 big thumbs down
One of the worst customer service experiences I've encountered. Overpriced, they charge for every little thing. They kept charging me without asking for things that weren't occurring. I had to call several times to get refunded. Specifically they charge 50/day for you to have a mechanic out and your boat on a rack. I got charged extra days for that when my mechanic wasn't there. They charge $25 if you leave your Bimini top up. I was charged three times for that when it only occurred once, I had to fight to get the money back and I still have not received it, it was months ago. But even worse, they ripped cushions in my boat, the ignition to the boat got ripped out they had to fix it, they stained my boat and it took them three months to clean up that stain. They do not have many slips at all, l if you bring your boat back after five, you are constantly trying to find a slip to park in and often have to tie up to another boat. They take a lunch break between 12 and one and will not drop any boats in the water during that time it is very inconvenient. After they raised their rates I highly recommend going down the road to another marina versus this very small time, poorly run operation.
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Location

1451 Old Griffin Rd., Dania Beach, FL, Florida 33004, USA
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1.0
2 Reviews
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Keith
September 20, 2017
Lil Nauti , 20-30 , Owner
Reply
The ignition switch was fine when I brought my boat to Thunderboat. It was their staff that admittedly broke it. Granted they repaired what they did. However they failed to repair the ripped cushion the caused. They also took over 3 months to remove a stain from the boat that they caused when fueling my boat had to ask several times. Also had to call several times to get refunded on consistent over charges. And no, they are not less expensive. Harbourtowne is just down the channel, less expensive after Thunderboat's rate increase, much closer to the intracoastal and does not charge me 50/day just to have my own mechanic come out, they are a REAL marina. Stsy away from Thundrbost, poorly run. Not to mention their staff has attitude.
Did you find this review helpful?
Keith
September 14, 2017
Lil Nauti , 20-30 , Owner
2 big thumbs down
One of the worst customer service experiences I've encountered. Overpriced, they charge for every little thing. They kept charging me without asking for things that weren't occurring. I had to call several times to get refunded. Specifically they charge 50/day for you to have a mechanic out and your boat on a rack. I got charged extra days for that when my mechanic wasn't there. They charge $25 if you leave your Bimini top up. I was charged three times for that when it only occurred once, I had to fight to get the money back and I still have not received it, it was months ago. But even worse, they ripped cushions in my boat, the ignition to the boat got ripped out they had to fix it, they stained my boat and it took them three months to clean up that stain. They do not have many slips at all, l if you bring your boat back after five, you are constantly trying to find a slip to park in and often have to tie up to another boat. They take a lunch break between 12 and one and will not drop any boats in the water during that time it is very inconvenient. After they raised their rates I highly recommend going down the road to another marina versus this very small time, poorly run operation.
Did you find this review helpful?

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